Shake Shack

Q1: What can I buy with Shake Shack Credits?

A: Shake Shack Credits can be used for in-store purchases including ShackBurgers, crinkle-cut fries, shakes, frozen custard, lemonades, chicken sandwiches, and more. Seasonal menu specials and limited-time items are also included.

Q2: Are Shake Shack Credits redeemable at all locations?

A: Yes, Shake Shack Credits are redeemable at most participating locations across the U.S. We recommend checking with your local Shack before purchase.

Q3: Do Shake Shack Credits expire?

A: No, Shake Shack Credits purchased through OnestPay do not expire unless otherwise stated in a special promotion. Always review offer details for any exceptions.

Q4: Can I use Shake Shack Credits for delivery or takeout orders?

A: Yes, you can use Shake Shack Credits for takeout and eligible delivery orders placed directly through Shake Shack’s app or website. Credits may not be valid on third-party delivery apps.

Q5: Are Shake Shack Credits valid at franchise or airport locations?

A: Most company-owned and franchise locations accept Shake Shack Credits, but some airport or stadium outlets may not. We recommend confirming with the location before visiting.

Q6: Can I use credits in a different state than where I purchased them?

A: Yes, Shake Shack Credits can be used nationwide at participating U.S. locations.

Q7: Is there a minimum purchase requirement to use the credits?

A: No, there is no minimum purchase required unless specified during a promotional offer.

Q8: Can I link Shake Shack Credits to my Shack App or account?

A: Currently, Shake Shack Credits mus...