Frequently Asked
Questions

Sign-Up & Login

8 Questions

Sign up with personal details, agree to terms, and complete quick verification to access OnestPay.

Digital Wallet & Debit Card

14 Questions

The digital wallet securely stores credits and funds, enabling seamless payments, transfers, and transactions.

Link Banks, Deposits & Withdrawals

16 Questions

Securely link bank accounts to deposit or withdraw funds directly through your OnestPay dashboard.

Family Accounts

18 Questions

A Family Account lets one holder add members, manage access, and share centralized resources easily.

Reporting & Dashboard

26 Questions

Dashboard provides account management, balance tracking, transaction history, and access to platform features.

Fees & Pricing

1 Questions

Subscription fees vary depending on your chosen plan and the services included.

Merchant Credits

54 Questions

Merchant Credits are purchased, often discounted, and redeemed for goods or services at merchants.

Bonus Credits

19 Questions

Bonus Credits are promotional, may expire, usually non-transferable, and redeemable for cash or purchases.

Payment to Merchants

15 Questions

Use your OnestPay Wallet or Debit Card to pay merchants online or at physical stores.

Gift, Transfer, Donate

31 Questions

Credits can be gifted, shared, transferred, donated, or traded securely, with instant account tracking.

Social Features

19 Questions

Social tools let you connect, invite friends, share credits, and participate in group activities.

Trading

44 Questions

Marketplace enables buying and selling of unused Merchant Credits, maximizing flexibility and value.

Group Buy

27 Questions

Group Buy allows users to pool funds, reduce individual costs, and increase purchasing power.

Communication

30 Questions

Let’s you quickly access chats, messages, and start conversations with friends, groups, or merchants.