Rei

Q1: What can I buy with REI Credits?

A: REI Credits can be used for purchases at REI stores and online, including outdoor gear, apparel, footwear, camping equipment, bikes, fitness gear, and travel accessories. They may also be used toward REI Co-op experiences such as classes, trips, and events at participating locations.

Q2: Are REI Credits redeemable at all locations?

A: Yes, REI Credits are redeemable at most participating REI retail stores across the U.S. and online at REI.com. However, we recommend confirming with your local store for specific product or service availability.

Q3: Do REI Credits expire?

A: No, REI Credits purchased through OnestPay do not expire, unless otherwise stated in a promotional offer. Always check campaign details for special conditions.

Q4: Can I use REI Credits for delivery or takeout orders?

A: REI Credits cannot be used for food delivery services, but they can be applied to online orders with shipping or in-store pickup through REI.com.

Q5: Are REI Credits valid at franchise locations?

A: REI operates as a co-op and not a franchise. Credits are accepted at all participating REI retail stores and online.

Q6: Can I use credits in a different state than where I purchased them?

A: Yes, REI Credits are not tied to a region and may be used nationwide at participating stores or online.

Q7: Is there a minimum purchase requirement to use the credits?

A: No, there is no minimum purchase requirement unless otherwise stated in a promotional campaign.

Q8: Can I link REI Credits to my REI Co-op membership account?

A: Currently, credits must be redeem...