Old Navy

Q1: What can I buy with Old Navy Credits?

A: Old Navy Credits can be used for in-store and online purchases including men’s, women’s, and kids’ apparel, shoes, activewear, accessories, and seasonal collections. Clearance and promotional items are also included.

Q2: Are Old Navy Credits redeemable at all locations?

A: Yes, Old Navy Credits are redeemable at most participating Old Navy stores across the U.S. However, we recommend confirming with your local store before purchase.

Q3: Do Old Navy Credits expire?

A: No, Old Navy Credits purchased through OnestPay do not expire, unless otherwise stated in a promotional offer. Always review campaign details for special conditions.

Q4: Can I use Old Navy Credits for delivery or takeout orders?

A: Yes, Old Navy Credits can be used for home delivery and in-store pickup orders placed directly through oldnavy.com or the Old Navy app. Third-party platforms are not supported.

Q5: Are Old Navy Credits valid at franchise locations?

A: Old Navy Credits are valid only at Old Navy retail stores and online at oldnavy.com. They are not valid at partner or concession outlets.

Q6: Can I use credits in a different state than where I purchased them?

A: Yes, Old Navy Credits are not location-specific and can be used nationwide at participating Old Navy stores.

Q7: Is there a minimum purchase requirement to use the credits?

A: No, there is no minimum purchase required unless otherwise specified in a promotional campaign.

Q8: Can I link Old Navy Credits to my Old Navy app or account?

A: Currently, Old Navy Credits must be redeemed via OnestPay or a...