Nordstrom

Q1: What can I buy with Nordstrom Credits?

A: Nordstrom Credits can be used for in-store and online purchases including apparel, shoes, handbags, beauty products, jewelry, home goods, and more. Seasonal collections and designer brands are also included.

Q2: Are Nordstrom Credits redeemable at all locations?

A: Yes, Nordstrom Credits are redeemable at most participating Nordstrom stores across the U.S., as well as online at nordstrom.com. We recommend confirming with your local store before purchase.

Q3: Do Nordstrom Credits expire?

A: No, Nordstrom Credits purchased through OnestPay do not expire, unless otherwise specified in a promotional offer. Always check offer details for special terms.

Q4: Can I use Nordstrom Credits for delivery or takeout orders?

A: Yes, Nordstrom Credits can be used for eligible delivery and pickup orders placed directly through nordstrom.com or the Nordstrom app. Third-party delivery services are not supported.

Q5: Are Nordstrom Credits valid at franchise locations?

A: Nordstrom Credits are valid only at Nordstrom retail stores, Nordstrom Rack locations, and online at nordstrom.com. They are not valid at partner or concession outlets.

Q6: Can I use credits in a different state than where I purchased them?

A: Yes, Nordstrom Credits are not region-specific and can be redeemed nationwide at participating Nordstrom stores and online.

Q7: Is there a minimum purchase requirement to use the credits?

A: No, there is no minimum purchase requirement unless otherwise specified in a promotional campaign.

Q8: Can I link Nordstrom Credits to my Nordstrom app or account?