Joe's Crab Shack

Q1: What can I buy with Joe’s Crab Shack Credits?

A: Joe’s Crab Shack Credits can be used for any in-store or eligible online purchases including seafood platters, crab buckets, appetizers, salads, desserts, and non-alcoholic beverages. Alcohol availability may vary by location and state laws.

Q2: Are Joe’s Crab Shack Credits redeemable at all locations?

A: Yes, Joe’s Crab Shack Credits are redeemable at most participating locations across the U.S. However, we recommend confirming with the specific restaurant if you're unsure.

Q3: Do Joe’s Crab Shack Credits expire?

A: No, Joe’s Crab Shack Credits purchased through OnestPay do not expire, unless otherwise stated in a promotional offer. Always check offer terms for special conditions.

Q4: Can I use Joe’s Crab Shack Credits for delivery or takeout orders?

A: Yes, you can use Joe’s Crab Shack Credits for takeout and select delivery orders placed directly through Joe’s Crab Shack or authorized delivery partners. Third-party delivery apps may not accept them.

Q5: Are Joe’s Crab Shack Credits valid at franchise locations?

A: Yes, most franchise locations accept them. However, we recommend checking acceptance at your chosen location.

Q6: Can I use credits in a different state than where I purchased them?

A: Yes, Joe’s Crab Shack Credits are not location-bound and can be used nationwide at participating restaurants.

Q7: Is there a minimum purchase requirement to use the credits?

A: No, there is no minimum purchase amount unless specified in a promotional campaign.

Q8: Can I link Joe’s Crab Shack Credits to my Joe’s Crab Shack app or account?