Grotto

Q1: What can I buy with Crate and Barrel Credits?

A: Crate and Barrel Credits can be used for a wide range of in-store or eligible online purchases including furniture, home décor, kitchenware, dining essentials, and seasonal collections. Availability of certain items may vary by location.

Q2: Are Crate and Barrel Credits redeemable at all locations?

A: Yes, Crate and Barrel Credits are redeemable at most participating Crate and Barrel stores across the U.S. and on their official website. We recommend checking with your local store if you’re unsure.

Q3: Do Crate and Barrel Credits expire?

A: No, Crate and Barrel Credits purchased through OnestPay do not expire, unless otherwise stated in a promotional campaign. Always review special offer terms.

Q4: Can I use Crate and Barrel Credits for delivery or shipping orders?

A: Yes, you can use Crate and Barrel Credits for eligible shipping and delivery orders placed directly through Crate and Barrel’s website or authorized platforms.

Q5: Are Crate and Barrel Credits valid at franchise or outlet locations?

A: Yes, most franchise and outlet locations accept them. Still, it’s best to confirm acceptance at your chosen store before checkout.

Q6: Can I use credits in a different state than where I purchased them?

A: Absolutely. Crate and Barrel Credits are not location-bound and can be used nationwide at participating stores and online.

Q7: Is there a minimum purchase requirement to use the credits?

A: No, there’s no minimum purchase amount unless specified under a promotional offer.

Q8: Can I link Crate and Barrel Credits to my Crate and Barrel account?