El Pollo Loco

Q1: What can I buy with El Pollo Loco Credits?

A: El Pollo Loco Credits can be used for in-store purchases including flame-grilled chicken meals, burritos, tacos, salads, bowls, family dinners, and sides. Specialty items and seasonal menu offerings are also included.

Q2: Are El Pollo Loco Credits redeemable at all locations?

A: Yes, El Pollo Loco Credits are redeemable at most participating locations across the U.S. However, we recommend confirming with your local restaurant before purchase.

Q3: Do El Pollo Loco Credits expire?

A: No, El Pollo Loco Credits purchased through OnestPay do not expire, unless otherwise noted in a promotional offer. Always review offer details for special conditions.

Q4: Can I use El Pollo Loco Credits for delivery or takeout orders?

A: Yes, El Pollo Loco Credits can be used for dine-in, takeout, and eligible delivery orders placed directly through El Pollo Loco’s website or mobile app.

Q5: Are El Pollo Loco Credits valid at franchise locations?

A: Yes, most franchise locations accept them. We recommend checking with your chosen restaurant to confirm acceptance.

Q6: Can I use credits in a different state than where I purchased them?

A: Yes, El Pollo Loco Credits are not tied to a specific region and can be used nationwide at participating restaurants.

Q7: Is there a minimum purchase requirement to use the credits?

A: No, there is no minimum purchase required unless otherwise specified in a promotional campaign.

Q8: Can I link El Pollo Loco Credits to my El Pollo Loco app or account?

A: Currently, credits must be redeemed via OnestPay or at che...