Chico's

Q1: What can I buy with Chico’s Credits?

A: Chico’s Credits can be used to shop a wide range of women’s fashion, including tops, dresses, pants, jackets, jewelry, scarves, and other accessories. Seasonal collections and sale items are also eligible.

Q2: Are Chico’s Credits redeemable at all locations?

A: Yes, Chico’s Credits are accepted at most participating Chico’s boutiques across the U.S. We recommend checking with your local store before purchase.

Q3: Do Chico’s Credits expire?

A: No, Chico’s Credits purchased through OnestPay do not expire, unless a specific promotional offer mentions an expiration date. Always review campaign details.

Q4: Can I use Chico’s Credits for online orders?

A: Yes, Chico’s Credits can be used for purchases made on chicos.com. Simply apply your OnestPay redemption code at checkout.

Q5: Are Chico’s Credits valid at franchise or outlet locations?

A: Most Chico’s boutiques accept credits, but availability may vary at outlets or partner locations. Please confirm with the store before shopping.

Q6: Can I use credits in a different state than where I purchased them?

A: Yes, Chico’s Credits are not region-specific and can be redeemed at participating boutiques nationwide.

Q7: Is there a minimum purchase requirement to use the credits?

A: No, you can use your Chico’s Credits toward any purchase amount unless otherwise stated in a promotion.

Q8: Can I link Chico’s Credits to my Chico’s account?

A: Currently, Chico’s Credits must be redeemed through OnestPay. Direct linking to Chico’s Passport® loyalty account is not available at this time.