Birch Lane

Q1: What can I buy with Birch Lane Credits?

A: Birch Lane Credits can be used for online purchases of furniture, décor, lighting, rugs, bedding, outdoor essentials, and other home furnishings. Custom and seasonal collections are also included.

Q2: Are Birch Lane Credits redeemable at all locations?

A: Yes, Birch Lane Credits are redeemable on birchlane.com and at participating Birch Lane retail partners in the U.S. We recommend confirming with customer support before purchase.

Q3: Do Birch Lane Credits expire?

A: No, Birch Lane Credits purchased through OnestPay do not expire, unless otherwise stated in a promotional offer. Always review the offer details for special conditions.

Q4: Can I use Birch Lane Credits for delivery or takeout orders?

A: Yes, Birch Lane Credits can be applied toward home delivery or shipping orders placed directly through birchlane.com. Third-party courier platforms are not supported.

Q5: Are Birch Lane Credits valid at franchise locations?

A: Birch Lane Credits are valid for purchases made on birchlane.com. Franchise or third-party retailers are not included.

Q6: Can I use credits in a different state than where I purchased them?

A: Yes, Birch Lane Credits can be used nationwide for online orders shipped anywhere within the U.S.

Q7: Is there a minimum purchase requirement to use the credits?

A: No, there is no minimum purchase required unless otherwise specified in a promotional campaign.

Q8: Can I link Birch Lane Credits to my Birch Lane app or account?

A: Currently, Birch Lane Credits must be redeemed via OnestPay or at checkout using your One...